TROUBLESHOOTING
CLI Troubleshooting
Common issues and quick fixes for Browser Agent CLI.
Clean reinstall
If updates aren't working or you're seeing version mismatches, do a clean reinstall:
Windows (PowerShell) - RECOMMENDED
npm uninstall -g rird-ai; Remove-Item -Recurse -Force "$env:USERPROFILE\.rird" -ErrorAction SilentlyContinue; npm install -g rird-aiWindows (Command Prompt)
npm uninstall -g rird-ai && rmdir /s /q "%USERPROFILE%\.rird" 2>nul & npm install -g rird-aimacOS / Linux
npm uninstall -g rird-ai && rm -rf ~/.rird && npm install -g rird-aiAlternative: curl script (Mac/Linux only)
rm -rf ~/.rird && curl -fsSL https://rird.ai/install.sh | bashManual update
Update to the latest version:
All platforms (Windows, Mac, Linux)
npm install -g rird-ai@latestOr use the built-in command
rird upgradeAlternative: curl script (Mac/Linux only)
curl -fsSL https://rird.ai/install.sh | bashCheck installed version
CLI version
rird --versionAgent version
cat ~/.rird/engine/.versionReset agent (force re-download)
If the agent is behaving unexpectedly, reset it:
PowerShell (Windows)
Remove-Item -Path "$env:USERPROFILE\.rird\engine\.version" -Force; rird --setupBash (macOS/Linux)
rm -f ~/.rird/engine/.version && rird --setupCommon issues
"Update failed" message
Auto-update failed due to permissions. Run manual update:
curl -fsSL https://rird.ai/install.sh | bashVersion mismatch after update
Cached version mismatch. Do a clean reinstall (see above).
"command not found: rird"
Shell not reloaded after install. Try:
source ~/.bashrc Or open a new terminal window.
Python not found
Install Python 3.10+ and ensure it's in PATH:
Windows:
winget install Python.Python.3.12macOS:
brew install python@3.12Linux:
sudo apt install python3.12Still stuck?
If none of the above works, try a full reset:
# Windows (PowerShell)
npm uninstall -g rird-ai; Remove-Item -Recurse -Force "$env:USERPROFILE\.rird" -ErrorAction SilentlyContinue; npm cache clean --force; npm install -g rird-ai
# macOS / Linux
npm uninstall -g rird-ai && rm -rf ~/.rird && npm cache clean --force && npm install -g rird-ai
Contact support if issues persist.